Moffat Toffee Shop delivers only to UK addresses. We do not current ship internationally.

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Orders are dispatched either by Royal Mail Tracked 48 or by Courier. Our couriers may require a signature and operate between 9am and 5pm on weekdays only, so please specify an address where someone will be able to sign for your products between these hours.

We will make every effort to deliver within the time stated at checkout but we will not be liable for any loss caused to you by late delivery.  If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid.

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Please note that while items sent by Royal Mail usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.

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Please order from moffattoffeeshop.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as moffattoffeeshop.com cannot be responsible for this.

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This does not affect your statutory rights as a consumer.