Shipping Info

Moffat Toffee Shop delivers to destinations inside and outside the UK. 

You will be notified of the delivery costs automatically before you submit your credit card details.

Delivery outside the UK may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should contact you by telephone once your products are in customs to let you know the charge due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and Moffat Toffee Shop is not responsible for them.

UK orders are dispatched either by Royal Mail 2nd class or by Courier. Our couriers may require a signature and operate between 9am and 5pm on weekdays only, so please specify an address where someone will be able to sign for your products between these hours.

We will make every effort to deliver within the time stated on moffattoffeeshop.com but we will not be liable for any loss caused to you by late delivery.  If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your order, as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid.

 

Please note that while items sent by Royal Mail usually arrive within 2-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost.

Please order from moffattoffeeshop.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as moffattoffeeshop.com cannot be responsible for this.

This does not affect your statutory rights as a consumer.

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Tel: 01683 220032

Moffat Toffee Shop, 13 High St, Moffat DG10 9DW, UK

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